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osTicket

A web-based ticket system that also includes modules for customer service to enhance sales

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9

32 Votes

Highest-Rated Features:

  1. Email to Case
  2. User
  3. Role
  4. and Access Mgmt.
  5. Ticket Response User Experience

Lowest-Rated Features:

  1. Social Media Integration
  2. Voice
  3. Live Chat Support
Company
osTicket
HQ Location
Roma, Italy
Year Founded
2015
LinkedIn® Page
https://www.linkedin.com/company/10462719 (1 employee)
Top 2 osTicket Alternatives

Zendesk Support Suite

Provide world-class customer support across multiple channels from a consolidated interface with simple dashboards and ticket-tracking features

Freshdesk

Help your customer service staff deliver world-class support with easy ticket tracking and workflow automation solutions